ToonDVDs.com

Terms & Conditions


You must agree to these Terms & Conditions to place an order with our website:

Shipping & Delivery

  • All orders placed on our website are shipped using the United States Postal Service (USPS).
  • Domestic orders (shipped to the United States) are shipped via Priority Mail, and delivery can be expected between 2-3 business days after an order has been shipped.
  • International orders are shipped via Air Mail or Priority Mail International, depending on the quantity of sets ordered. Delivery for internationally orders can take between 5-15 business days after an order has been shipped.

Privacy & Security

  • All information you provide to our website is completly confidential and secure. Your information will not be sold, given, or provided to ANY other sources. Our website is 256-bit SSL secured for all account and purchasing pages, meaning that your information is secure and not visible to any 3rd party sources.

Payments & Processing

  • Once an order has been placed, processing begins immediately and your credit card will be charged. Order processing generally takes between 1-3 business days before the order is shipped. If there is a problem with your order during this processing time, you will be notified via email.
  • Generally, all products are in stock if they are listed on our website. In the rare case that product you ordered is out of stock, additional processing time may be required.

Returns & Replacements

  • Our website's return policy corresponds to the return policy for all general DVD media stores, both retail and online. Once your prodcut has been opened, it cannot be returned for a refund.
  • Unopened products may be returned for a refund within 30 days. Please contact us to arrange a return.
  • If after you receive your DVDs you find that there is a defect in the product, we will gladly make every attempt to replace your DVD set with another in a timely manner.
  • DVD sets may only be exhchanged with the same set in case of a defect or problem. Refunds and exchanges for different sets are not allowed.

Changes to these Terms & Conditions

  • We may at any time, without notice to you and at our sole discretion, amend this policy from time to time. Please review these terms & conditions periodically. Your continued use of our website after any such amendments signifies your acceptance thereof.

Questions or Suggestions

  • If you have questions or suggestions about these Terms & Conditions, please see the FAQ as your question may already be listed there.
  • If your question is still not answered, you may contact us directly for further information.